Shipping & Delivery Policy

Last updated: September 7, 2026

This policy explains where Gardennestte ships, the expected order timeline, and what customers should expect for standard and oversized deliveries.

Shipping Area and Cost

We offer free standard shipping to eligible delivery addresses within the contiguous United States. An address is eligible when it is accepted at checkout and free standard shipping is shown before payment. We do not add an undisclosed standard-shipping charge after an order is submitted.

We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, international destinations, or P.O. boxes for oversized or freight items. If checkout does not accept an address, please contact us before ordering.

Processing Time

Orders are normally processed within 1-2 business days after payment authorization and any necessary order verification. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays begin processing on the next business day.

Estimated Transit Time

Estimated transit after dispatch is 5-6 business days. The combined estimated delivery time is therefore normally 6-8 business days from the first business day after the order is accepted.

Transit times are estimates, not guaranteed delivery appointments. Weather, carrier capacity, remote-area service, incorrect addresses, and other events outside our reasonable control can cause delays. If we learn of a material delay, we will use the contact information on the order to provide an update.

Order Confirmation and Tracking

After checkout, customers receive an order confirmation at the email address provided. When tracking is available, we send a shipping confirmation with the carrier or freight information. Tracking may take up to 48 hours after dispatch to begin showing movement.

Oversized and Freight Deliveries

Garden sheds and other large items may ship by freight. Unless the product page expressly includes another service, freight delivery is curbside only and does not include placement in a yard or building, unpacking, assembly, installation, foundation work, permits, or debris removal. The carrier may contact the customer to arrange a delivery appointment, and an adult may need to be present.

Before accepting a freight delivery, inspect the exterior packaging and visible product condition. Note visible damage or missing pieces on the delivery receipt and take clear photos. Signing a receipt does not remove rights provided by this policy or applicable law, but prompt documentation helps us resolve a carrier claim.

Address Accuracy and Delivery Access

Customers are responsible for entering a complete and accurate delivery address and for ensuring that the delivery location is reasonably accessible to the carrier. Contact us immediately if an address correction is needed. We cannot guarantee changes after fulfillment begins.

If delivery fails because the address is incorrect, access is unavailable, an appointment is missed, or delivery is refused for a reason unrelated to damage or our error, reasonable carrier return or redelivery costs may be treated as buyer's-remorse return costs. We will disclose any documented carrier charge before deducting it from a refund.

Missing, Lost, or Delayed Shipments

If tracking shows delivered but the order cannot be located, or if tracking has not moved for an unusual period, contact support@gardennestte.shop with the order number. We will review the tracking and work with the carrier. Do not file duplicate claims with multiple parties for the same shipment.

Related Policies

For damaged, defective, incorrect, or unwanted products, see our Return & Refund Policy. For a request made before dispatch, see our Order Cancellation & Changes Policy.