Frequently Asked Questions

How long does order processing take?

Orders are normally processed within 1–3 business days, Monday through Friday, excluding holidays.

How long does shipping take?

After dispatch, delivery typically takes 5–8 business days, depending on your location and carrier conditions.

How much does shipping cost?

We offer free shipping on all orders.

What is the total estimated delivery timeframe?

Including processing and shipping, orders will generally arrive within approximately 6–11 business days.

Can I track my order?

When tracking is available, tracking information will be sent to the email address associated with your order after shipment.

What is your return period?

We offer a 30-day return policy, beginning on the date your order is delivered.

How do I request a return?

Contact us at support@gardennestt.shop with your order number and reason for requesting a return.

Please wait for return instructions before sending a product back.

How long does a refund take?

After your returned item is received and inspected, approved refunds are processed within 10 business days after inspection.

Your financial institution may require additional time to post the refund.

How will I receive my refund?

Approved refunds are issued to the original payment method used for the purchase.

What should I do if my product arrives damaged?

Contact support@gardennestt.shop promptly with your order number and clear photographs of the damaged product and packaging where appropriate.

Can I cancel my order?

Contact us as quickly as possible if you need to cancel an order. We will try to accommodate the request, but we cannot guarantee cancellation after an order has been processed or shipped.

How can I contact GardenNestte?

Email: support@gardennestt.shop
Phone: +1 347-850-6640

Customer Service Hours (GMT):
Monday–Friday: 09:00–17:00
Saturday–Sunday: Closed

Address:
5366 Central Florida Pkwy
Suite 3
Orlando, FL 32821
United States