Shipping Policy
At GardenNestte, we are committed to providing a clear and reliable shipping experience for our customers. This Shipping Policy explains our order processing and estimated delivery times.
Order Processing
Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. federal holidays) after the order is successfully placed and payment is confirmed.
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Cost
We offer FREE shipping on all orders.
There is no minimum purchase requirement for free shipping.
Estimated Delivery Time
After your order has been dispatched, delivery typically takes:
5–8 business days
Please note that the delivery timeframe begins after the order has been processed and dispatched.
The total estimated timeframe, including processing and shipping, is generally 6–11 business days.
Delivery times are estimates and may occasionally be affected by carrier delays, severe weather, holidays, incorrect delivery information, or other circumstances outside our reasonable control.
Order Tracking
When tracking information is available, it will be sent to the email address provided during checkout.
Please allow some time after receiving your shipping confirmation for the carrier's tracking system to update.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you notice an error in your shipping information, please contact us as soon as possible at support@gardennestt.shop.
We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Damaged Packages
If your product arrives damaged, please contact our customer service team promptly. Include your order number, a description of the issue, and clear photographs of the product and packaging where appropriate.
We will review the issue and provide the appropriate resolution in accordance with our policies.
Lost or Delayed Packages
If your tracking information shows an unusual delay or your package appears to be lost, contact us at support@gardennestt.shop so we can review the shipment information and assist you.
Contact Us
For questions regarding shipping or your order:
GardenNestte
5366 Central Florida Pkwy
Suite 3
Orlando, FL 32821
United States
Email: support@gardennestt.shop
Phone: +1 347-850-6640
Customer Service Hours (GMT):
Monday–Friday: 09:00–17:00
Saturday–Sunday: Closed